Enterprise CallingInfrastructure,Built by Devs.
We design, deploy, and manage production-grade PBX systems — round-robin dialers, agentic AI callers, campaign managers, and WebRTC softphones. Open-source first. Zero black boxes.
500K+
Calls Handled
40+
PBX Deployments
99.9%
Uptime
Platform Features
Everything in One Platform
12 fully integrated modules — no stitching together third-party tools. From first dial to final transcript, the whole workflow runs here.
Auto Dialer
Preview and predictive campaigns that eliminate agent idle time. The next contact is queued the moment an agent wraps up.
IVR Flow Builder
Drag-and-drop call flow designer — menus, queues, transfers, voicemail, time-based routing. TTS or upload your own audio.
AI Transcription
Automatic speech-to-text on every recorded call via Deepgram Nova-2. Transcripts are searchable and inline in the call log.
Live Supervisor View
Real-time wall-board showing connected calls, agents online/in-call, queue depth and per-campaign progress — updating live.
WebRTC Softphone
Browser-based SIP softphone — no hardware, no install. Mute, hold, DTMF, transfer, conference, and call recording in one widget.
Reports & Exports
9 report types: call summary, agent performance, hourly volume, campaign ROI, spam analysis, and more. CSV export on demand.
Call Centre Queues
ACD queues with priority, skill-based routing, hold music, wait-time announcements, and barge/whisper for supervisors.
Call Scripts & KB
Per-campaign call scripts shown to agents during calls. Knowledge base articles expandable inline — no tab switching.
Multi-Tenant Management
Isolated organisations each with their own agents, extensions, IVR flows, campaigns, and billing — all on one platform.
Campaign Leads
Manage leads across campaigns. Filter by status, create on the fly, one-click dial, and track every attempt and disposition.
Call Recording & Playback
All calls recorded and stored in MinIO. Playback directly in the call log. Transcription attached automatically after recording.
Role-Based Access
Supervisor → Manager → Agent permission hierarchy. Per-page and per-action permission guards — no over-privileged users.
How It Works
From Zero to First Call
in Under an Hour
No SIP expertise required. No hardware to rack. No vendor onboarding calls. Just a browser and a working internet connection.
Set up your workspace
Create your organisation, add agents, provision SIP extensions, and connect your SIP trunk — all through the browser-based admin panel. No server configuration needed.
Design your call flows
Build IVR menus with the drag-and-drop editor. Add time-based routing, queue hold messages, voicemail, and TTS prompts. Publish changes live instantly.
Launch a campaign
Upload a CSV contact list, configure wrapup duration, dispositions, and retry rules. Agents log into their browser softphone — the auto-dialer does the rest.
Monitor & improve
Watch live call status on the supervisor wall-board. Review per-agent performance in reports. Transcripts appear automatically — search any call by keyword.
Intelligence Built In,
Not Bolted On
Every call is captured, transcribed, and surfaced — automatically. AI agents handle full conversations. No separate AI subscription.
Speech-to-Text Transcription
Every recorded call is automatically transcribed using Deepgram Nova-2 — the most accurate real-time STT model available. Transcripts appear inline in the call log, fully searchable.
Text-to-Speech for IVR
Generate natural-sounding IVR prompts from typed text using Deepgram Aura TTS — no recording studio needed. Each IVR node supports its own audio or TTS.
Agentic AI Callers
Deploy AI voice agents that handle outbound calls autonomously — qualify leads, answer FAQs, take bookings, and escalate to human agents when needed. No human agent idle time.
Smart Call Routing
IVR flows with context-aware routing: time of day, caller history, queue load, and skill-group availability. Route to the right agent before the phone rings.
Transcription Pipeline
Call starts
Agent or AI dials contact
Live audio
Streamed to Deepgram in real time
Transcript
Appears in call log immediately
Analysis
Searchable, exportable, linkable
Pricing
Simple, Transparent Pricing
No per-minute charges. No hidden fees. Pay a flat monthly rate and run as many calls as your infrastructure can handle.
Starter
For small teams getting started
- 5 agents
- 20 SIP extensions
- 3 concurrent calls
- Inbound IVR builder
- Call recording & logs
- WebRTC softphone
- Basic reports (5 types)
- AI transcription
- Campaign auto-dialer
- Multi-tenant management
- Dedicated support
Pro
For growing call centres
- 20 agents
- 80 SIP extensions
- 10 concurrent calls
- Inbound IVR builder
- Call recording & logs
- WebRTC softphone
- All 9 report types
- AI transcription (Deepgram Nova-2)
- Campaign auto-dialer
- Multi-tenant management
- Priority support (8hr SLA)
Enterprise
For high-volume operations
- Unlimited agents
- Unlimited extensions
- Unlimited concurrent calls
- Inbound IVR builder
- Call recording & logs
- WebRTC softphone
- All 9 report types + custom
- AI transcription + TTS IVR
- Campaign auto-dialer + AI agents
- Multi-tenant management
- Dedicated SLA + on-call engineer
All plans include FreeSWITCH-powered PBX, SIP trunk support, and browser-based admin.
Pricing is in INR. International pricing available on request.
Annual billing saves 20%. Contact us for multi-year pricing.
Need a custom deployment?
On-premise FreeSWITCH installations, white-label deployments, or MSP reseller plans — we scope and quote based on your infrastructure requirements.
Ready to Deploy Your Calling Infrastructure?
Let's talk architecture. Whether you need a FreeSWITCH PBX, an AI-powered dialer, or a full campaign platform — we scope, build, and ship it fast. Book a free technical consultation with our engineers.